Business Process Redesign Or Reengineering
Business Process Redesign (BPR) or Reengineering is "the fundamental
rethinking and radical redesign of business processes to achieve dramatic
improvements in critical, contemporary measures of performance, such as cost,
quality, service, and speed" (Hammer and Champy, Reengineering). Since the BPR
idea has surfaced it has been under constant ridicule by the popular press.
They say it takes far too long, creates management headaches, fails 70% of the
time, and it's only for big companies with big checkbooks (Hydrel...). However,
I feel that with the right plan, the right people, and total commitment from
those involved, BPR ....
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